Thames Water continue repairs on Lambourne Road and Manor Road opposite Grange Hill Station

 

Water leak repairs continue on Lambourne Road (image taken 26.10.20)

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Despite assertions from Thames Water that there are no major water system issues in Chigwell, local residents have had to deal with two sets of delays on the same thoroughfare for over 5 days.  During a conversation today Wilson Chowdhry had with Thames Water (ref:1019090896), he has been advised that the Lambourne Road works should be completed by 28th October, whereas the Manor Road (Grange Hill Station) works have a completion date for 4th November.
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Complaints raised with Thames Water are often brushed of as inconsequential but the traffic delays and regular water interruptions are taking their toll on local morale. Moreover, they pose a health and safety threat to local residents - exacerbated by the current COVID-19 pandemic.

Image of work opposite Grange Hill Sation 26.10.20

One local residents has even terminated his payments to Thames Water, while he awaits the opportunity to take them to court for the failure of the service.

The regular water outages are a common report on our community whatsapp group and many local residents have complained to Thames Water about the problem.  CRRA themselves have an existing report being investigated by Thames Water and will be taking the matter up with the Water Services Regulation Authority (Ofwat) and the Consumer Council for Water (CCW), once the current complaint expires with Thames Water.

To help us with this matter we would appreciate if local people could please sign our petition, so that we can illustrate the problem is Chiwell-wide and affecting surrounding areas too. Sign our petition (here)

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